How to order
ZENITHSUN Resistors Enquiry, Order and payment procedures :
1. Enquiry :
– Please state the required Resistor Power, Resistance Value and Quantity.
– For the same Rated Resistor Power, the Loading Current due to different Resistance value can be very large, especially for small resistance value. Different resistance wire or even alloy strip is needed to deal with the loading current.
– We accept both large and small quantity orders.
– For Surge Loading Power larger than the Rated Resistor Power, please tell the actual working condition like peak / surge voltage, resistance value, duty cycle, pulse width, loading time and repetition rate or number of pulse per second or minute. We need to deal with the extra loading current and the accumulated heat during the pulses.
Your detailed information can help us to offer suitable resistor for long run stability.
– Resistors Specification can be downloaded.
– For Power Resistor Application and Selection, please refer to Application Note.
– Our Sales Team will send Quotation/ offer for your information shortly.
2. Ordering :
– simply confirmation order by returned e-mail to us with Spec./Quantity and Shipping Address
– Formal Order (PO)can be placed via e-mail or Fax (+0755 61104116)
3. Payment Procedure and Options :
– Proforma Invoice will be sent base on order details.
– Our Bank details will be listed in the Proforma Invoice.
Payment Options :
– T/T wire transfer : The processing might take 2 – 5 days depending on bank and country.
If purchase amount is lower than US$500.0, customer needs to pay for all the bank charges, including overseas and local bank charges.
– Paypal/Credit Card : for total amount US$10.0 – US$500.0
Payment processing is instantaneously.
– Western Union : for total amount US$10.0 – US$2,000.0
The process can be completed within 10 minutes and don’t have any handling charge.
– After payment, our account or sales colleagues will send a payment confirmation and a delivery schedule
4. Quality Guarantee :
In general, we provide one year quality guarantee for all our Load Banks and Load Boxes.
Provided that the Load Banks and Load Boxes are used within design range.
5. Shipment :
– We will make shipment within the confirmed schedule.
– Most Power Resistors can be shipped within 2~9 days.
– Load Bank can be shipped within 1~3 weeks.
– When shipment is made, you will receive an invoice, a packing list and a tracking number.
– Invoice and Packing List will be shipped together with the consignment.